Friday, June 24, 2011

Ford and Dodge Flop, Lexus and Honda Top JD Power’s 2011 U.S. Initial Quality Study


The results are in for JD Power’s latest 2011 U.S. Initial Quality study that looks at the first 90 days of ownership and the news is not good for Ford Motor Company. The Dearborn-based company tumbled from fifth place and highest-ranking non-luxury automaker last year to 23rd in 2011 with 116 problems per 100 vehicles. Analysts claim that Ford’s freefall is due to complaints related to the company’s onboard MyFord Touch infotainment systems.

Even worse, Dodge was placed last in the list with 137 problems per 100 cars. Scion, MINI, Volkswagen, Mitsubishi and Suzuki didn’t fare well either occupying the last places in the study.

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